Shipping Policy
Welcome to Fortissimo! Below, you’ll find all the details about our shipping policies to ensure your shopping experience is smooth and enjoyable.
Processing Time
• Orders are processed and send within 1-2 business days (Monday-Friday, excluding holidays).
• Once your order is processed, you will receive an email confirmation with tracking information.
Shipping Rates & Delivery Times
We offer the following shipping options:
1. Domestic Shipping (Within The Netherlands)
• Standard Shipping: 1-2 working days - €5,95 or Free over €80,-
2. International Shipping
• Delivery Times: 1-2 days working days on NL orders. (Other locations vary by destination)
• Rates: Calculated at checkout based on your location and package weight.
• Note: Customs duties, taxes, and fees are the responsibility of the customer.
Free Shipping
We’re excited to offer free shipping on orders over €80,- for domestic orders.
Order Tracking
All orders include a tracking number that will be emailed to you upon shipment. Use this number to track your package.
Lost or Damaged Packages
• Lost Packages: If your package does not arrive within the estimated delivery window, please contact us at info@fortissimoclothing.nl, and we’ll work to resolve the issue.
• Damaged Packages: If your package arrives damaged, please notify us within 48 hours of delivery with photos of the damage for a replacement or refund.
Contact Us
If you have any questions about shipping or need assistance, don’t hesitate to reach out to our customer service team at info@fortissimoclothing.nl
Thank you for choosing Fortissimo! We’re committed to delivering your orders quickly and reliably.
